Problem
A meeting gets canceled and you have unexpected availability.
Solution
A waitlist people can use to facilitate last minute calls. When they have unexpected availability, they’ll choose someone from the list and, if the timing works out, jump on a call.
It’s like Calendly, without the scheduling. The main difference being the requesting person must be open to a last minute, unplanned call.
This wouldn’t necessarily work for everyone. It works in situations where one side has limited availability, as an alternative to scheduling far in advance.
Target users/customers
Busy professionals
Open questions
Business model. How would it make money? B2C isn't ideal, and a B2B model isn’t clear yet.
User experience. How to ensure its a great experience for the requester? This is absolutely critical to get right. Honoring preferences around timing, notifications, and mediums are all important. Power dynamics are also a consideration.
Background
This has morphed and evolved since I first wrote it down, nearly 6 months ago. Every time I share it with someone, new ideas and use cases pop up.
Recently, I realized the guts of this - last minute, unplanned connections - could actually solve a number of problems. For example, feeling disconnencted from your coworkers or professional community.
With many possible use cases, it’s been challenging to come up with a good name. Short Notice, Unscheduled, Last Minute, Impromptu, and Waitlist are all possibilities.
The irony, as Jeff Dolan pointed out, is that a solution to this problem used to exist - you would simply pick up the phone and call someone. But our collective relationship with phone calls has changed since then.
In a world where everything is scheduled, organic collisions - like bumping into a friend at the grocery store - always feel like a delight to me. This might be a way to consistently reproduce them.
Next steps
A friend and I have been talking about working on this together. Next steps include validation, digging further into business models, and evaluating go-to market strategies.
I’m not sure that this is the idea, but I am jazzed about the prospect of working with someone I’ve known for years and respect so deeply. We each get more excited the more we talk about it, which is a very good sign.
What do you think?
I've been batting around a similar idea in my head for a while now. I'd love to see this happen.
I like the thinking Matt! I’ve seen a related problem / use case pop-up for doctors, therapists, anyone booking their time out for consults at a high $$$ rate. They are folks that might be uniquely positioned to feel a lot of pain related to same day or last minute cancellations for appointments and consultations particularly initial meetings / evals.
Could see it being very valuable to fill those efficiently and for consumers to have an option or pay a premium for last minute appointments when their schedules are hard to predict months in advance (required now for many doctors appointments).
Open to chatting further on it!